Services : Project Repair & Calibration Engineer

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Your Rohde & Schwarz recruiting team is looking forward to receiving your application.

Info

City/region: Bangalore (India)
Entry level: Professionals, Young professionals
Employment Type: Full-time, unlimited
Ref. Number: 6006

Your tasks

"Repair and Calibration of T&M instruments " "Calibration inhouse and Onsite at customer premises" "Updated with latest skills and Technology to improve technical competence and take up challenges" "Ensuring on time repair / calibration of customer devices to meet Service KPI (Key Performance Indicator)" "Interface with customers, attend to their enquiry, support customers remotely for minor issues" "Daily update of ERP system to be in line with service process" "Ensuring timely placement of order for necessary Spare Parts to meet the service Turn Around Time and On Time Delivery targets" "Update Service Manager on daily activities and ensure necessary actions are taken for escalated cases" "Comply with regular feedback from Service Manager, for corrective actions and improvements on feedback" "Attend the webinars and mandatory technical web training on specific products to encourage self-study and get self-motivated" "Work in co-ordination with all team members and contribute to team output" "To work with finance, admin and spare part handling team for on time settlements to avoid any delay" "Timely submission of weekly time sheet to Service Manager " "Travel as and when required for onsite repair and onsite calibration support at customer premises" "Take proactive actions as and when necessary to avoid customer escalations" "Work with other departments and collaborate for a multi support work culture" "Contribute to Internal and External audits viz ISO 9001 and ISO 17025 audit" "Bring ideas for improvement in System or Process to the knowledge of Service Manager " "Weekly update on various tasks and takes necessary actions based on feedback / suggestions"

Exciting insights into Rohde & Schwarz

Our colleagues provide insider information about:

Daily adventures and challenges
Our passionate team
The technologies behind the innovative projects and solutions

Your qualifications

"Bachelor of Engineering (B.E / B Tech) with Electronics and Communication Discipline with 1-2 years of experience in RF and MW service support industry" "Diploma with Electronics and Communication Discipline with 2-3 years of experience in in RF and MW service support industry" "Analytical problem-solving ability in fault finding and diagnostics" "Knowledge on RF Power Measurements, Wireless technologies viz GSM, LTE, 4G & 5G" "Up-to-date documentation & update of ERP systems" "Knowledge on ISO 9001:2015 and ISO17025 accreditation Participation and support to ISO / Internal / RSM Audits" "Pleasing personality, team player, good to handle customer relations " "Stellar organizational and communication skills with proven experience in preparing and presenting information to senior management. " "High sense of urgency, responsibility and drive for excellence. " "Skilled in MS Tools (like Word, PowerPoint and Excel) are essential. " "Inter personal & inter departmental skills/ result-oriented " "High personal integrity, self - driven and ownership attitude. " "Excellent written and oral communication, interpersonal, problem-solving, presentation, and organizational skills."

Interested?

We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn or XING.

Equal opportunities are important to us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.

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The Rohde & Schwarz technology group is among the trailblazers when it comes to paving the way for a safer and connected world with its leading solutions in test & measurement, technology systems, and networks & cybersecurity. Founded more than 85 years ago, the group is a reliable partner for industry and government customers around the world. Rohde & Schwarz is a leading supplier of solutions in the fields of Test and Measurement, Broadcasting, Radio monitoring and Radiolocation as well as Mission-critical Radio communications. For more than 80 years, company has been developing, producing and marketing a wide range of electronic products. Headquarters in Munich with subsidiaries and representatives active in over 70 countries around the world, Rohde & Schwarz has achieved its global presence greatly. In India the company is present as Rohde & Schwarz India Pvt. Ltd (RSINDIA) which is 100% owned subsidiary of Rohde & Schwarz GmbH KG & Co, Germany, whose head office is located in New Delhi and branch offices in Bangalore, Hyderabad, Mumbai and Field presence at Ahmedabad, Chennai and Pune. With more than 10 channel partners situated at key industrial locations we serve across the country. Our emphasis is to provide outstanding sales, service and support to our customers. The company has invested sustainably to increase the local support capability as well as to provide a fully automated Calibration facility for most of the products sold. Rohde & Schwarz India has ISO 9001:2015 certified Quality Management Systems and ISO 17025 NABL Accreditation. The company continuously invests in training its service and sales personnel regularly to maintain a high level of technical competence in pre- and post-sales support and outstanding quality in services viz. Repairs, Calibration, Product support & Project management. Rohde & Schwarz India is a financially stable company rated by CRSIL as SME 1 for more than 5 years now. This rating is the highest in its category. Rohde & Schwarz India is committed to 100% customer satisfaction through innovative product offerings and outstanding support and services. Our comprehensive and continuously growing range of services are designed to provide customers with the highest level of quality and value throughout the life cycle of our products.