The range of available service products may vary in different regions and country-specific. For details, please get in touch with your local R&S contact.
Customized configuration at its best
Rohde & Schwarz Service level agreements
Benefit from flexible service concepts with no hidden costs. Concentrate on what matters: your core business. We do the rest. Our service level agreements extend from repair coverage to guaranteed solution times. To ensure the best possible reliability of your systems, we flexibly align our services to your specific requirements. To make configuration easier for you, we have three different predefined service levels.
Our service level agreements are just as individual as you. The components of some service levels may vary depending on the product concerned. Please contact us for more details.
You define, we implement.
The mix and match approach of Rohde & Schwarz service level agreements.
Demands on systems and services can be just as individual as a fingerprint. No two are the same – and that's how it should be. Your individuality is your USP, which is why we emphasize it instead of resorting to predefined standard agreements. We would be pleased to learn more about your requirements and work with you to find the perfect SLA for you, based on our mix and match approach. Especially when an extremely high level of system reliability is required, our service level agreements pay off.
